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This is a first time Zuccarelli did me Horrible. I call to order a slice and the lady told the price is $3.75 I check my order history and I always paid $3.20 and I ask when did yall go up the girl said just 2 weeks ago that’s crazy and look at the slice they gave for $3.75 this pizza was so dry just gave it to my dog almost $4.00 for a slice a pizza is crazy that will be my last slice I ever get from them it’s price gouging for nothing
The owner personally called me back and I felt very appreciated. I did write this review at a hot moment which is unfair. I will continue order food from this place as they have some of the best d*** food in town. I love this place.I have ordered lunch a hundred times. I called in and asked for the Tuesday lunch special.Which is the chicken wings. For some reason there was another girl on the phone.She said it came with a drink.I told her oh, it never comes with a drink.That's great. So when I received only 6 wings and French fries and a drink in comparison to 20 Wings I called back. I own 5 businesses. You do not argue with the customer over the phone. Who is a repetitive customer and that acknowledged that you messed up? It's okay, we're human but to have An attitude on the phone is absolutely irresponsible. I wish I could say I'm gonna continue to order food from here.But absolutely not not after her disposition over the phone and lack of responsibility for the company of which provides her a job
Stopped here on a recommendation from a family member after a day at the beach. The pizza and wings were good, not as we expected the way the raved about this place. Can’t compare this place to any other pizza locations. But we do know pizza since where we come from is known for pizza. Anyhow , we all enjoyed our meal and we would order from here again.
been going there forever. Always the same great food and service. Once when they accidentally burned a huge bunch of garlic rolls and were going to throw them out, asked if I could have them, and gave them to me no charge
This is a tale of two companies that have seriously destroyed their reputations in my eyes. I placed an order with Postmates for Zuccarelli at 8:09 pm on 3/29/21 after being told that they wouldn't deliver to my complex. My order was supposed to be delivered by 9:09 pm. At 9:09, I called the restaurant since my order had not arrived. I was told by one of their female employees, that Postmates had to come in and place the order on my behalf and that he had picked up the order 10 mins prior to my calling. I live less than 3 miles from this restaurant. I gave them an additional 20 mins in case he had other deliveries to make. 9:39 and still no food. I called the restaurant and was rudely told by a male employee to call Postmates since they aren't affiliated. So, I did. They couldn't reach the driver and again I waited. My food arrived at 10:27 pm, nearly two and a half hours later. The food was cold, hard and extra greasy. When questioned about my order, he says he placed it using his Postmates card and was told it wouldn't be ready for 45 mins. He stated that he went in after 30 mins and it wasn't ready yet. Between not being told the truth by Zuccarelli and my food arriving cold via Postmates, I ended up cooking for my 36 week pregnant wife. This has to be the worst game of keep away. I am requesting a refund and have no plans to order with either company again. Unmitigated garbage.