My fiancée and I have been patrons to this restaurant for years now, this is my last time here. There is a very rude waitress that works there and we had enough of her. We came more for the food and tolerated her poor customer service and lack of professionalism. We get better service from the a fast food drive through than from her. She is married to someone there, so maybe she feels that there’s no need to treat paying customers with respect, as she is guaranteed a job anyway, but we the consumers are the ones that keep the lights on. So many unemployed people, and she could care less about her job. Also, she constantly complains about her working there and how she needs a cocktail on the early hours of the day on several occasions. Also, she THREW our BURNT garlic rolls on the table like you would throw a bone to a dog, we couldn’t take her disrespect anymore, we went to speak to the manager, which made matters even worse!!! He didn’t care, nor apologized, we paid for our drinks because we are honest working people and do not seek freebies and left so upset! They do not care about you or your business!!! Awful!!! Do not chance it, reviews do not reflect the service you will get!
Best service when you are having lunch and in a hurry! Food is great. Favorite is eggplant parmigiana. Catered the office Holiday Luncheon and it is amazing! Everyone is having a great time and loving the food!
THE FOOD IS AMAZING PEOPLE IS VERY NICE. EVERYTHING WAS GOOD
Good food. I've been there several times. Once, my credit card information was stolen by an employee there. Management (and my credit card company) corrected the situation right away. Could happen anywhere.
This Sunday was my second experience at Jacaranda. At first i was skeptical when I first walked in to pick up my order due to lack of activity in the restaurant. However the lasagna, salad and rolls was a hit for me and my family. Delicious, the service superb, I highly recommend it.
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